m77Privacy Policy

This page describes what we collect when you use m77 and how we keep that data protected. We take your privacy seriously and operate transparently about our data practices. When you create an account, deposit via QRIS or e-wallet, or place bets on Liga 1, we collect only what's necessary to provide our service and comply with law.

Our privacy policy explains which data we collect, how long we keep it, who has access to it, and what rights you have over your information. We also cover cookies, third-party processors, and how to contact us if you have questions about your data.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What data we collect on m77

Account registration and identity data

We collect your name, email address, and phone number when you create an m77 account. We also collect your date of birth to verify you meet age requirements. For account verification (KYC), we collect identity documents such as a national ID, passport, or driver's license. We may also request a selfie to confirm your identity. This data is necessary to comply with legal requirements and prevent fraud.

Payment and transaction data

When you deposit or withdraw on m77, we collect transaction details: the amount, the payment method (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the date, and the status. We do not store your full bank account number or credit card number. Payment processors (third parties that handle mobile banking, local payment, and other methods) collect and store full payment details on their systems, not ours. We collect only what's needed to track your transactions and prevent money laundering.

Betting and account activity data

We collect records of your bets, including the sport (Liga 1, Piala AFF, Champions League), the market, your stake, and the outcome. We also collect information about which games you play, how long you play, and your account balance. This data helps us detect fraudulent activity, resolve disputes, and comply with gambling regulations. We use this data internally only—we do not sell it or share it with advertisers.

Device and access data

We collect information about the device you use to access m77: the operating system, browser type, IP address, and device ID. We also collect data about your login times, locations, and which pages you visit. This data helps us detect suspicious login attempts, prevent account takeovers, and improve m77's performance. We use this data for security purposes only.

Communication data

If you contact m77 via live chat, email, or support form, we keep records of your conversations. We use these records to resolve your issue and improve our support quality. We may also send you promotional emails about new games or features, but only if you've opted in. You can unsubscribe from promotional emails anytime.

Our m77 data protection policy

How we use your data

We use your data to provide m77 services: process your deposits and withdrawals, settle your bets, verify your identity, and respond to your support requests. We also use your data for security—detecting fraud, preventing account takeovers, and complying with law. We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties.

Who has access to your data on m77

Our m77 team (employees in our office) has access to your data as needed to provide service. Payment processors (companies that handle QRIS, e-wallet, mobile banking, and other methods) have access to your transaction data—they need this to process your deposits and withdrawals. Compliance and legal teams may have access to your data to meet regulatory requirements. We do not grant access to any other third parties. Our staff sign confidentiality agreements and are trained in data protection.

Data retention on m77

We keep your account data (name, email, identity documents) for as long as your m77 account is active. After you close your account, we keep your data for seven years to comply with anti-money laundering laws. Transaction records are kept for seven years. Betting history is kept for three years. Cookies and device data are kept for up to one year. You can request deletion of your data anytime, subject to legal retention requirements.

Your rights regarding m77 data

You have the right to access your data anytime—log into your m77 account to view your personal information, transaction history, and account activity. You have the right to correct inaccurate data—contact our support team via live chat if your information needs updating. You have the right to request deletion of your data, though we may need to retain some data for legal compliance. You have the right to opt out of promotional emails by clicking the unsubscribe link. You have the right to lodge a complaint with your local data protection authority if you believe we've mishandled your data.

Cookies and tracking on m77

We use cookies to remember your login, store your preferences, and track your activity on m77. Essential cookies are necessary for m77 to function—we use these without asking permission. Analytics cookies help us understand how users interact with m77—we use these only if you consent. Marketing cookies are used by third parties to track you across websites for advertising purposes—we use these only if you consent. You can disable cookies in your browser settings, but some m77 features may not work properly.

Data transfers outside your jurisdiction

Our m77 servers may be located outside your jurisdiction. When you create an account or deposit via local payment, online payment, or e-wallet, your data may be transferred to and processed in another country. We protect your data with encryption and access controls regardless of where it's stored. By using m77, you consent to this international data transfer. If this concerns you, contact our support team via live chat to discuss options.

Third-party links and services

m77 may contain links to external websites (payment processors, sports league sites). We're not responsible for their privacy practices. If you click a link to mobile banking, local payment, or another external service, you're subject to their privacy policy, not ours. We recommend reading their privacy policies before providing your data.

Children and m77

m77 services are not available to children. We do not knowingly collect data from users under the age of legal requirement in their jurisdiction. If we discover we've collected data from a child, we delete it immediately.

Changes to our m77 privacy policy

We may update this privacy policy anytime to reflect changes in our practices or legal requirements. We notify users of material changes via email or through a notice on m77. Your continued use of m77 after changes constitutes acceptance of the updated policy. If you disagree with changes, you can close your account.

Contact us about m77 privacy

If you have questions about your data, your rights, or our privacy practices, contact our support team. Reach us via live chat on m77, or send an email to our support address. We respond to privacy inquiries within standard business windows. If you're in Jakarta, Surabaya, Bandung, or Medan, our team can assist in English. If you're dissatisfied with our response, you can file a complaint with your local data protection authority.

We collect only the data necessary to provide m77 services and comply with law. Your privacy and security are our responsibility.

Our m77 privacy policy reflects our commitment to protecting your data. We collect your name, email, identity documents, and transaction history—only what's needed to verify your identity and process your deposits and withdrawals. We do not sell your data or share it with advertisers. Payment processors (companies handling online payment, e-wallet, mobile banking, and other methods) have access to your transaction data because they need to process payments. We keep your data secure with encryption and access controls. You have the right to access, correct, or delete your data. Our servers may be outside your jurisdiction, but we protect your data regardless of location. If you have questions about your privacy on m77, contact our support team via live chat anytime.